All items will be ready to be shipped within 3-5 business days.
Shipping is made by standard- registered mail:
North America: 7-14 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 14-21 business days
Israel: 7-10 business day
All international packages are subject to customs and we have no control over the length of time customs may keep your package.
All duties and taxes are the responsibility of the customer and not tutu fashion boutique.
Ae are not responsible for lost, stolen or damaged packages once they’ve been sent.
Anclaimed delivery: If the package is sent back to us due to wrong address \ no one was available to claim it, we can send it to you again with an additional cost for the new shipping.
Returns and refunds:
If you are not satisfied with your purchase please contact us within 3 days of delivery and ship items back to me within 14 days of delivery in their original condition.
You will receive a full refund for the item (not including shipping costs) through paypal, within 10-15 business days after we receive the return items back to us.
All merchandise must be returned unworn, unwashed, in their original condition and packaging.
TUTU Fashion Boutique has the right to deny a return if the merchandise returned does not meet our return policy requirements.
Shipping charges cannot be refunded.